Customer Service Information
We take customer service very seriously. We strive to provide you exceptional customer service. However, should you have an emergency issue or need a special project done on a moment's notice, there might be an additional charge added to your invoice. If this occurs, it will be billed at our hourly rate which is $50/hour. While we will be available during normal business hours, should it be after hours please email us for the quickest response.
PRIVACY & SAFETY
We will take every precaution necessary to protect the safety and integrity of your online properties. We feel that if we work together on this, we can make sure that we don't violate any laws, regulations, or trademarks during the course of time we are working together. We want to make sure that your brand is protected and that you feel confident that Viral Vision Marketing is at the forefront of the latest trends and regulations.
NONPROFIT AND PRO BONO INFORMATION
We are very passionate about helping out and working with the nonprofit community. We love to help support local causes and community ventures. We offer special pricing and services for the nonprofit community. If you are with a nonprofit and you need help with a website, social media marketing, graphic design, photography, or marketing please reach out to us.
From time to time we understand that startups and community programs don't have the budget to accomplish their marketing goals. We have been there and we want to help. If you feel your business or organization would fit the criteria of receiving pro bono work, please reach out and we can discuss this.
- Credit / Debit Cards
- Offline Payments (Such as Cash, Check or Bartering) will be accepted on a case by case basis.